Frequently Asked Questions
Everything you need to know about shopping with Ankhway
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate the process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
Ankhway is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and eco-friendly dyes whenever possible.